TERMS & CONDITIONS
Last Updated: 19.01.2025
§ 1 . General Information about Aleksandra Popow
(1) The following terms and conditions apply to all contracts concluded via this website or directly with:
Aleksandra Popow
Lützowufer 1a
10785 Berlin
Deutschland
Tel.: 015738880469
E-Mail: info@wedding-mark.com
Steuer-Nr.: 34/476/00332
USt-IdNr.: DE364777110
(2) The services offered under the name "Wedding Mark" are managed and operated solely by Aleksandra Popow. These include bespoke wedding stationery, bespoke wedding websites, and semi-custom websites, created to deliver personalized designs for high-end events. All services and goods are provided under these terms and conditions unless otherwise agreed upon in writing.
(3) These terms are governed by German law. For clients within the European Union, statutory consumer protection laws apply.
(4) The language of this agreement is English.
TERMS AND CONDITIONS FOR SEMI-CUSTOM WEDDING WEBSITES
1. Scope and Subject of the Terms
These terms and conditions apply to all semi-custom wedding websites purchased through the Wedding Mark website. Semi-custom wedding websites are designed using pre-approved templates and tailored to the client’s preferences based on a submitted questionnaire.
2. Services Offered
Semi-custom wedding websites include:
- Pages for Home, Our Story, Travel & Stay, Timeline, Gallery, FAQs, Contacts.
- RSVP form redirecting to Google Sheets.
Customizations allowed under the semi-custom service:
- Text content.
- Number of days in the timeline.
- Photos (up to 15 in the gallery).
- FAQ questions (up to 30).
- RSVP form questions (up to 15)
Additional paid features:
- Changing colors or fonts.
- Adding extra sections.
Changes to layout or overall design are not permitted within the semi-custom service. Such requests require upgrading to bespoke services.
3. Payment and Booking
- Semi-custom wedding websites can be purchased directly on the Wedding Mark website.
- Accepted payment methods include PayPal and credit card.
- Full payment is required at the time of purchase to secure the service.
4. Process and Timeline
- After purchase, the client will receive a detailed questionnaire to collect all necessary content and preferences.
- The completed questionnaire must be submitted within 14 business days of purchase.
- If the questionnaire is not submitted within this period, a new completion date will be scheduled based on availability.
- Upon receipt of the completed questionnaire, the website will be prepared within 14 business days.
- After 14 business days, the completed website will be sent to the client for review.
5. Revisions and Updates
- Clients are entitled to three complimentary revisions for text and photos until the wedding date.
- Additional changes beyond the three complimentary revisions will incur a fee of €80 per change.
- Revisions and updates are subject to a processing time of 7 business days. Longer times may apply during the wedding season (summer months).
6. Hosting and Domain Management
- Websites are hosted on Webflow and include a one-year hosting period.
- Password protection can be added to the website and is included in the price.
- Clients can purchase a domain through Wedding Mark or connect their own domain. However, if the client’s domain is used, they are responsible for its proper DNS configuration.
- Domains purchased through Wedding Mark are valid for one year. Renewal and continued hosting services can be arranged upon consultation and will be quoted individually.
- Semi-custom websites cannot be transferred to other servers.
7. Refunds, Changes, and Cancellations
- Refunds are not available once the personalized questionnaire has been sent to the client by Wedding Mark, as this marks the commencement of the service. At this stage, the client agrees to waive their right of withdrawal under applicable consumer protection laws.
- Cancellations are non-refundable once the personalized questionnaire has been sent to the client and the service has commenced.
- The client must submit the completed questionnaire within 7 business days of purchase to ensure timely project completion. Failure to do so may result in rescheduling based on availability.
- Changes to the design template are not permitted after the initial questionnaire submission.
- Text or content updates can be requested until the wedding day, subject to the timelines outlined in Section 5.
- Additional updates beyond the three complimentary revisions will incur a fee of €80 per change.
8. Intellectual Property
All website designs and code remain the intellectual property of Aleksandra Popow and may not be reproduced or used without written consent.
9. Liability
- Wedding Mark is not liable for delays caused by incomplete or inaccurate information provided by the client.
- Clients are responsible for ensuring the accuracy of all submitted content.10. Force Majeure
- Neither party is liable for delays or failure to fulfill obligations due to events beyond reasonable control, such as natural disasters or government restrictions.
- In such cases, both parties will communicate promptly to find a fair resolution.
11. Complaints and Dispute Resolution
- If the client is dissatisfied with the service, they should contact Wedding Mark via email at info@wedding-mark.com within 14 days of receiving the final website. Wedding Mark will work to resolve the issue promptly.
- Any disputes arising from this agreement will be governed by the laws of Germany and subject to the jurisdiction of Amtsgericht Mitte Berlin.
12. Contact
For any inquiries or additional information, please contact us at:
Email: info@wedding-mark.comThese terms and conditions apply to all semi-custom wedding websites purchased via Wedding Mark and serve to ensure a smooth and professional process for every project.
TERMS AND CONDITIONS FOR BESPOKE WEDDING STATIONERY
1. Scope and Subject of the Terms
(1) The following provisions apply to all agreements for bespoke wedding stationery between Aleksandra Popow, trading as Wedding Mark, and the client.
(2) These terms outline the design and production of bespoke wedding stationery, as well as any agreed-upon services.
2. Services Offered- We provide bespoke designs for:
- Save-the-date cards
- Invitations
- Menu cards
- Day-of items (e.g., place cards, table numbers, table plan, welcome sign)
- Additional items, such as thank-you cards or other non-standard elements, can be added to your package.
We are open to unique requests and custom additions.
- Our services are available exclusively as part of a full-service package, starting with save-the-dates, invitations, and day-of items. Follow-up services, such as wedding websites, can be included upon request.
- Additional items requested beyond the standard list will be quoted separately.
3. Booking and Initial Consultation
- To reserve our services, full payment of the flat design fee is required.
- Once booked, we will arrange a video consultation to discuss your vision, preferences, and specific details. This step ensures clear communication and alignment.
- After the consultation, a contract and detailed questionnaire will be provided. The questionnaire collects all necessary information to begin the design process.
- Work begins upon receipt of the signed agreement and completed questionnaire.
4. Payment Terms
- The flat fee for the design phase is payable upfront and is non-refundable.
- The flat fee covers the creation of concepts and designs for all full-service package items.
- Any additional non-standard items requested will be quoted separately and billed upon project completion.
- Production costs are calculated and invoiced separately, with full payment required before production begins.
5. Design Process
- Once all necessary information is received, including mood boards or stationery inspirations, the design process will begin
- We will present 2-3 initial concepts for your review
- Revisions will be made based on your feedback until the final design is approved.
6. Production
- Production begins only after final design approval. Timelines depend on the complexity of the project and the selected materials and techniques (e.g., letterpress, embossing, foil stamping).
7. Delivery
- We provide secure shipping services, with timelines and costs depending on your location.
- Stationery is carefully packaged to ensure it arrives in perfect condition.
- Direct mailing services for save-the-dates, invitations, and thank-you cards are available upon request and will be quoted separately.
8. Changes and Cancellations
- Changes to the design after final approval may incur additional fees and extend the timeline.
- Cancellations are non-refundable, covering services rendered up to that point.
9. Sustainability
- We prioritize eco-friendly materials and collaborate with responsible suppliers to minimize environmental impact.
- For every order, we plant a tree through a dedicated foundation to support a sustainable future.
10. Timelines
- Key milestones for the design process include:
- Save-the-dates: Start of design and submission of all required content by [Date].
- Invitations: Start of design and submission of all required content by [Date].
- Day-of items: Start of design and submission of all required content by [Date].
- Thank-you cards: Start of design and submission of all required content by [Date].
- Production timelines depend on materials and techniques and will be outlined after design approval.
- Start dates for design are non-negotiable. Delays in providing required content may result in additional fees.
11. Intellectual Property
- All designs remain the intellectual property of Aleksandra Popow and may not be reproduced or used for other purposes without written consent.
12. Liability
- We are not liable for delays caused by factors outside our control, such as shipping or supplier issues.
- It is your responsibility to carefully review all proofs. We are not responsible for errors approved in the final design.
13. Force Majeure
- Neither party shall be held liable for delays or failure to fulfill obligations due to events beyond reasonable control, such as acts of God, illness, pandemics, or government restrictions.
- In such cases, both parties agree to communicate promptly and work towards a resolution. If the contract cannot be fulfilled, services rendered up to that point will be billed accordingly.
14. Contact
For inquiries or additional information, please contact us at:Email: [info@wedding-mark.com](mailto\:info@wedding-mark.com)
TERMS AND CONDITIONS FOR BESPOKE WEDDING WEBSITES
1. Scope and Subject of the Contract
These terms and conditions govern all agreements for bespoke wedding websites between Aleksandra Popow, trading as Wedding Mark, and the client. They outline the design and development of tailored wedding websites, including any additional agreed-upon services.
2. Services Offered
Our bespoke wedding website packages are crafted to reflect each client’s unique needs and vision.
The basic package includes:
Fully custom wedding website design and development tailored to the client’s specifications.
Standard features:
Pages for Home, Our Story, Travel & Stay, Timeline, FAQs.
RSVP form redirecting responses to email.
Editable updates section for announcements.
Custom domain setup.
Unlimited creative possibilities with optional features, such as:
Guest management integration.
Interactive map links.
Additional personalized pages or functionalities upon request
3. Initial Consultation and Agreement
A video consultation will be arranged to discuss the client’s vision, preferences, and specific details for their wedding website. Following the consultation, a contract and a detailed questionnaire will be provided. The questionnaire collects all necessary information to begin the design process. Work will commence upon receipt of the signed agreement and completed questionnaire.
4. Design and Development Process
After receiving all required materials (e.g., mood boards, content, functional requirements), the design process will begin. A draft concept will be presented to the client for review and feedback, with necessary revisions to finalize the design. Upon design approval, the development phase will commence to create the live website.
5. Delivery
The completed website will undergo thorough testing for functionality, design accuracy, and responsiveness. The final product will be delivered as agreed, with training provided for clients requiring assistance with basic functionalities.
6. Hosting, Content Management, and Maintenance
Each bespoke website includes one year of hosting, starting from the launch date, as well as a custom domain. Content updates are exclusively managed by Wedding Mark. Clients may request text or content changes up until their wedding day, with a standard processing time of approximately 7 business days per update (longer during peak wedding season).
Additional maintenance or post-wedding updates can be arranged under separately agreed terms.
7. Payment Terms
The project’s cost is determined individually following the initial consultation.
A flat fee is required upfront to begin the project.
Non-standard elements or additional requests introduced during the process will be quoted separately and billed upon project completion.
8. Changes and Cancellations
Changes to the design or functionality after final approval may incur additional fees. Cancellations are non-refundable and cover services rendered up to the point of cancellation.
9. Intellectual Property
All designs, website code, and related intellectual property remain the exclusive property of Aleksandra Popow and may not be reproduced, distributed, or used without written consent.
10. Liability
Wedding Mark is not liable for delays caused by external factors, such as hosting platform issues or third-party service interruptions.
Clients are responsible for providing accurate and complete content for their websites.
11. Force Majeure
Neither party will be held liable for delays or failure to fulfill obligations due to events beyond their reasonable control, such as natural disasters, government restrictions, or technical failures.
In such cases, both parties will communicate to reach a fair resolution.
12. Contact Information
For inquiries or additional information: Email: info@wedding-mark.com
Phone: +49 157 38880469
Note: These terms ensure that Wedding Mark provides a premium bespoke service tailored to our clients, with virtually limitless possibilities for customization. Clients are encouraged to discuss any unique needs or features during the initial consultation.
